PARTS ADVISOR.

We are currently looking to recruit a Parts Advisor for our BMW Centre in Hereford.

You will be directly involved with the general public, trade customers and the supply of our own workshops.

Role and Responsibilities:

Order Preparation: You will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability
of stock from various enquiries.

Sales and Customer Service: Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression.

Stock Control: Ensuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments as well as our trade/retail customers. Handles warranty claims processing (relating to parts issues) and completes all relevant administration promptly and accurately (including customer records and invoicing).

Candidate Profile:

  • Ideally you will have gained experience in a similar role.
  • Confidence, resilience, drive, energy and talent.
  • A well-presented individual with a desire, character and attitude to succeed.
  • The ability to quickly establish and build rapport with our customers.

To apply for this position email: personnel@cotswoldgroup.com remembering to attach your CV, and we'll contact you.