We have followed government guidance throughout all areas in order to safeguard visitors and our staff, and as a result there are new working practices in place and all team members have been briefed accordingly. To ensure you have a great, worry-free experience we have introduced strict social distancing, desk screens, protective clothing where required and extra hygiene measures.

We have plenty of space, there really is no need to get closer than two metres at any stage of your visit; however we will restrict numbers if necessary. As always you will be greeted by a warm smile but please forgive us if we don't shake your hand.

Our company code of conduct includes a clear instruction to all our staff not to attend work if they or any member of their household have or are suspected of having Covid-19, they are required to stay at home and follow medical and government instructions on self-isolating. If you or any member of your household unfortunately has or is suspected of having the virus, please leave your visit until it is safe to do so.

After several weeks of closure we appreciate that many of you may want to get in touch as soon as possible, and therefore our phone lines may be extremely busy, could we please ask you for your patience, and accept our assurance that things will get back to normal soon.

We very much look forward to welcoming you back in.