CLICK AND COLLECT FROM COTSWOLD HEREFORD.
Reserve your next BMW or MINI online from Cotswold Hereford.
During these challenging times please be assured the safety of our customers and our staff is our number one priority, with this in mind we have implemented changes in how we operate to assist customers in purchasing their next BMW or MINI from us safely and with confidence.
Inline with government guidelines our physical showrooms are closed but our Sales Teams are available to answer your enquiries, and support you through the purchasing process by phone, email and online. They can arrange virtual appointments and send you video presentations of cars from our Approved Used selections. The 'click and collect' service gives you the opportunity to browse online and purchase your next BMW or MINI online from the comfort of your own home.
It is easy to reserve the vehicle of your choice and apply for finance by following the on screen instructions. Scroll through our Approved Used selections. Once you have found the car you wish to purchase, click the blue 'Reserve & Buy' box on the right, as shown opposite.
This will then take you to a page where you can complete the reservation process, select a payment option that works for you and apply for finance via BMW/MINI Financial Sevices*.
Once all is agreed, a member of the Sales Team will contact you via telephone to complete as much of the relevant paperwork as possible and to arrange a time for you to collect your new vehicle from our designated, safe handover area.
In order to maintain social distancing only one person will be allowed in the dedicated handover area at any one time and for that reason we would like to ask if possible that you collect your vehicle yourself.
In accordance with Government guidance all customers are required to wear a face covering that covers both nose and mouth for the duration of your visit. Throughout your visit our colleagues will wear a face-covering whenever they are interacting with you. If you do not have a face-covering with you, please ask for a disposable face mask. If your personal circumstances exempt you from wearing a face covering, please let us know. Please follow any directional signs and maintain a 2 metre distance between yourself and our team members.
Ahead of your visit, your vehicle will have been fully valeted and sanitised ready for collection. Your handover team member will ensure social distancing measures are maintained throughout the entire collection process. To ensure your ‘Click & Collect’ appointment is swift, we will be offering an online 'Post-Delivery Digital Handover' on a platform such as Zoom, FaceTime and Skype, enabling us to answer any detailed questions around the features of your vehicle you may have.
Your sanitised keys will be presented to you in a sealed envelope and you will be free to drive away in your new purchase. We will of course be here for you if you need us, and we look forward to welcoming you into our lovely showrooms in better times.
*Cotswold Hereford is a credit broker, not a lender. Ts&Cs apply.