Workshop Controller - Cheltenham

Our Cheltenham Centre are looking to appoint an enthusiastic Workshop Controller, to work with BMW, MINI and i product. This is an exciting role in our Aftersales department with full manufacturers and in-house training provided. This is a great opportunity for an individual who is passionate about delivering an outstanding customer experience and thrives on working in a fast-paced environment.

We are looking for an individual who is a technically proficient and is committed to excelling in their professional development whilst working for a premium brand. A full UK Drivers licence is essential.

Contract: Permanent

Location: Cheltenham

Working Hours: Monday to Friday with a Rota on a Saturday

Role and Responsibilities.

The role will involve controlling the workshop team to achieve an agreed level of quality, productivity and profitability, and helping our customer’s experience the highest level of service. You will be expected to carry out quarterly reviews with the members of your team.

You will support all areas involved in our Aftersales department to ensure we deliver a premium customer experience.

Training will be provided both internally and at our BMW Group Academy.

Benefits:

• 30 days annual leave (inclusive of bank holidays)
• Healthcare & Wellbeing Cash Back Plan
• Life Assurance
• Employee Recognition Program
• Performance related bonus
• Rigorous ongoing BMW and manufactures training with accreditation

For more information, please contact our workshop manager Mark Notley on 01242335335.