Trainee Parts Advisor

We are looking for a TraineeParts Advisor to join our dynamic and talented team at Cotswold Motor Group Hereford.

If you are driven, dedicated to delivering an exceptional customer experience and have a passion for working within a premium brand then this is a fantastic opportunity to develop your career.

The successful candidate will have previous experience within a customer service or retail environment, have excellent communication skills and eye for detail.

About the Role

You will be welcomed into a friendly, motivated and highly successful team.

This is a varied role will see you interacting with customers both face to face and over the phone. You will be responsible for building lasting relationships with both new and existing customer and ensure you maximising sales and retention.

Duties Include:

• Serving and advising customers
• Raising invoices
• Stock checking and replenishment
• Picking parts for delivery or collection
• Maintain up-dated displays at all times as per requirements
• Assist in ordering and deliver parts to technicians
• Handling customers enquires, face to face, email and online

Working Hours: 41 hours per week including a Saturday Rota

Why Cotswold Motor Group?

Cotswold Motor Group is an innovative, ambitious and award winning company in the heart of the Cotswolds. We are here to push boundaries and strive for excellence in every area of our business to ensure that we remain the best at what we do.

Our people are the core of our business – we are passionate about creating an environment where our teams feel valued and appreciated.

Your personal development matters to us, and we believe in supporting all our teams to reach their full potential.

Benefits:

• 32 days annual leave pro rata for part-time employees (inclusive of bank holidays)
• BMW Academy Training
• Health & Wellbeing benefits
• Life Assurance
• Employee Recognition Program
• Employee Car Scheme
• Staff Discounts
• Employee Benefits including discounts on retailers, restaurants & cinemas
• Referral Programme
• Company Social Events
• Pension Scheme
• Cycle to work Scheme
• Long Service Award
• In-house, manufacturer accredited training & professional training