SATURDAY CUSTOMER EXPERIENCE HOST - CHELTENHAM.

Cotswold Cheltenham is looking to recruit an enthusiastic individual to work 8am to 5pm on a Saturday. The successful candidate will be friendly, outgoing and obsessed with delivering a premium customer experience. A smart appearance along with sound computer skills are essential.

Working Hours: Saturday 8.00am to 5.00pm

Role will include:

  • Greeting customers entering the business
  • Dealing with the customer requirements in an efficient and courteous manner to ensure the highest standard of customer care.
  • Ensuring full, clear communication with customers to understand their needs.
  • Liaise with the relevant departments to ensure all customer enquiries are answered
  • Ensure CRM leads are acknowledged and passed to the correct departments

Candidate Profile:

  • Committed to delivering high levels of customer satisfaction.
  • Experience of working in a busy and demanding environment.
  • Ability to quickly establish and build rapport with our customers.
  • A well-presented individual with a drive, energy and resilience.

Benefits:

  • 30 days annual leave (inclusive of bank holidays), pro-rata for part-time employees.
  • Healthcare Cash Back Plan.
  • Life Assurance.
  • Employee Recognition Program.
  • Employee Car Scheme.

Ref: Cot-073

Working Hours TBA
Location Cotswold Cheltenham BMW
Salary Competitive
Benefits
Closing Date 30/06/2021
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