We are currently seeking a Part-Time Customer Experience Host for our Retail Centre in Cheltenham. The successful candidate will be friendly, outgoing and obsessed with delivering a premium customer experience. A smart appearance along with sound computer skills are essential. This will be a 6-month fixed term contract, covering Monday, Tuesday and Thursday 8.00am to 6.00pm.

Working Hours: Monday, Tuesday and Thursday 8.00am to 6.00pm

Role will include:

  • Greeting customers entering the business
  • Dealing with the customer requirements in an efficient and courteous manner to ensure the highest standard of customer care.
  • Ensuring full, clear communication with customers to understand their needs.
  • Liaise with the relevant departments to ensure all customer enquiries are answered
  • Ensure CRM leads are acknowledged and passed to the correct departments

Candidate Profile:

  • Committed to delivering high levels of customer satisfaction.
  • Experience of working in a busy and demanding environment.
  • Ability to quickly establish and build rapport with our customers.
  • A well-presented individual with a drive, energy and resilience.


  • 30 days annual leave (inclusive of bank holidays), pro-rata for part time employees.
  • Healthcare Cash Back Plan.
  • Life Assurance.
  • Employee Recognition Program.
  • Employee Car Scheme.

Ref: Cot-072

Working Hours TBA
Location Cotswold Cheltenham BMW
Salary Competitive
Closing Date 30/06/2021
About You * Required Information
    Additional Information