We're looking to recruit an Aftersales (Service and Parts) Advisor to join our Motorrad Aftersales Team in our Retail Centre in Cheltenham.

You will be responsible for:

  • To satisfy customer requirements and increase all aspects of the parts business through direct selling.
  • To be fully conversant with all procedures within the Parts & Service Department.
  • To ensure that all aspects of stock control and other related systems are operated and maintained in an accurate and up-to-date manner.
  • To deal with the customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of customer care.
  • To organise the loading of the workshop in an efficient manner to ensure utilisation of workshop capacity.
  • To ensure all invoices are settled under current Company Policies with regard to account and cash customers.

Candidate Profile.

  • Previous experience in a similar role.
  • A good understanding of Dealer Management Systems.
  • Excellent communication skills.
  • Dedicated to providing the best in customer care.
  • Demonstrate an organised, systematic approach.
  • A strong emphasis on attention to detail.

Ref: Cot-011

Working Hours TBC
Location Cheltenham Motorrad
Salary Competitive
Closing Date 30/11/2019
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