MINI PRODUCT GENIUS.
Our MINI Sales Department is looking to recruit an enthusiastic Product Genius to join our MINI Sales Team in our Retail Centre in Cheltenham.
Role and Responsibilities.
This will be a hands-on, where you will be required to discuss
and demonstrate to customers the latest MINI models and the technology
included in them. Full training will be given so no experience is required.
You will be responsible for:
- Enhancing the customer experience throughout the whole sales process.
- Discuss and demonstrate to customers the latest MINI models and the technology included in them.
- Ensuring customers receive optimum excellent customer experience at all times.
- Ensuring all enquires are made aware of our new customer journey and the differing approach that they will experience.
- Developing a full knowledge of all products, accessories, prices and key features of major competitors.
- Ensuring optimum level of product knowledge is maintained and sharing best practice and product updates to all team members.
- Ensuring customer satisfaction is maintained at all times.
- Make the handover a bespoke and memorable event for the customer, through use of agreed bespoke handover gift.
- Ensure that the vehicle is personalised to customer needs, ie connected drive, usb content loaded and home address pre programmed in the sat nav.
- Managing showroom environment to ensure spec stands, environmental sheets, display plates, brochures, vehicles, finance examples, general housekeeping are maintained at required standard.
- Creating product videos for customers.
- Uploading exciting and relevant content to social media.
- Attending events and product placements.
- Providing test drives.
- A well-presented individual with a desire and the character and attitude to succeed.
- Excellent communication skills.
- Ambitious and self motivated.
- Looking to develop a sales career within a prestigious brand.
- Full UK Driver’s Licence.