COTSWOLD GROUP BODYSHOP ADVISOR.

Our Cotswold Group Bodyshop in Tewkesbury is looking to appoint a customer focused Bodyshop Advisor.

The main purpose of the role will be to deal with customer requirements for vehicle repairs in efficient and courteous manner.

You will be responsible for:

• Answering customer enquiries, via phone and email.
• Coordinating customer bookings, ensuring efficient utilisation of workshop capacity.
• Updating customer on the progress of the vehicles.
• Arranging courtesy vehicles.
• Creating CIT Now videos for vehicles arriving onsite.
• Carrying out customer follow up and prospecting activities to maintain and build the volume of work within the Bodyshop.

About the successful candidate:

• Experience in a customer facing role.
• Enjoy working as part of team.
• Well organised and capable of multitasking.
• High level of attention to detail.
• Excellent Communication skills.
• Good all round IT capability.
• Friendly, confident and flexible.

Benefits:

• 30 days annual leave (inclusive of bank holidays)
• Healthcare Cash Back Plan
• Life Assurance
• Employee Recognition Program
• Employee Car Scheme

This is a great opportunity to join an award winning Bodyshop.